By Solomon Masala | Team Building
I was on a customer service call with a company I have been with for 15 years. After this call, they almost lost me as a loyal customer. One call can kill it for your business – one disengaged, couldn’t-care-less-employee can make you lose the game. Employee engagement is a real deal business issue. If […]
Continue reading
By Solomon Masala | Team Building
We like to think that the end of the year is when everyone is ready to take a collective break from the rigors of life and the rush of the commute. Work problems can wait until early January, when there is a magical burst of energy just ready to be molded into something extra wonderful. […]
Continue reading
By Solomon Masala | Team Building
In the spirit of Thanksgiving and the entire end-of-year holiday season, we all get a little misty with gratitude for the blessings of the year. When your job (or business) has you supervising employees, or caring for them via the HR department, you see these blessings each day in the efforts of your staff. So, […]
Continue reading
By Solomon Masala | Team Building
Thinking is hard. Hard enough to make even the most organized, intellectual and/or creative person want to run for the San Francisco Bay and take stab at being a professional busker. But, even that requires thought, and despite our best efforts to “train the brain” or get our mind off of the anxiety at hand, […]
Continue reading
By Solomon Masala | Team Building
Success in marketing today requires plenty of patience, strategy… and wit. Commercials on TV and the radio runneth over with jokes and quips, and social media is full of funky, quirky marketing campaigns. Marketing your business means that these trends should be reflected in the team you have at work; those you trust behind the […]
Continue reading